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July 16, 2019
July 16, 2019
July 16, 2019
Company
CMED Group Co., Ltd
IT Technical Support Specialist ( 350$-500$)
JobID: 3606
Job Category
: InformationTechnology
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 2 Year up Years
Job Location
: Phnom Penh
Qualification
: Unlimited
Age
: Unlimited
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 15 - February - 2019
Deadline
: 31 - July - 2019
Major/Skill
: N/A
Language
: English
JOB RESPONSIBLEs
Duties & Responsibilities:

• Response to user requests and provide resolution via phone, in person, or remotely.
• Act as first point of contact.
• Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.
• Activities require interaction with application software and operating systems to diagnose and resolve
problems.
• Resolve problems quickly when possible, following established procedures
• Solving printer and print queue administration issues.
• Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.
• Escalates incidents / service requests as appropriate.
• A strong understanding of company-specific applications and technologies.
• Document issues and resolutions.
• Must be able to work flexible work hours including nights and weekends in urgent cases.
• Implement and convey company policies to users.
• Any other tasks assign by supervisor.


JOB REQUIREMENTs
Qualification

• BA/BS Degree or equivalent work experience
• 2+ years of experience in an technical support / IT help desk role
• Expertise in standard desktop hardware and software and the ability to resolve user issues.
• Desktop networking support skills are necessary.
• Familiarity and prior usage of Windows operating systems, Microsoft Office applications, networking, PC
hardware, wireless technology management, basic wiring, Active Directory, video conferencing, web-
based applications and remote support.
• Traveling between sites location within Phnom Penh is required.
• Ability to work in a high volume fast paced environment required.
• Strong Windows 7/10 support and troubleshooting skills required.
• Experience working in a Microsoft Active Directory environment required.
• Documentation skills required.
• Experience with Mac OS X, iOS and Android will be considered as an advantage.
• Strong communication skills in English (both written and spoken) will be considered a major advantage.

HOW TO APPLY
All interested applicants, please kindly send your latest resume & cover letter with photo to below address:
CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia
Email: c.vanny@cmedgp.com or jobs@cmedgp.com
CONTACT DETAILs
Contact
: Human Recourse Department
Phone
: 098 28 84 17
E-mail
: chhitvannara@gmail.com
Address
: CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia. Mobile Contact: 098 28 84 17 Email: c.vanny@cmedgp.com and chhitvannara@gmail.com
Urgent Jobs
Best Jobs
Company
CMED Group Co., Ltd
IT Technical Support Specialist ( 350$-500$)
JobID: 3606
Job Category
: InformationTechnology
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 2 Year up Years
Job Location
: Phnom Penh
Qualification
: Unlimited
Age
: Unlimited
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 15 - February - 2019
Deadline
: 31 - July - 2019
Major/Skill
: N/A
Language
: English
JOB RESPONSIBLEs
Duties & Responsibilities:

• Response to user requests and provide resolution via phone, in person, or remotely.
• Act as first point of contact.
• Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.
• Activities require interaction with application software and operating systems to diagnose and resolve
problems.
• Resolve problems quickly when possible, following established procedures
• Solving printer and print queue administration issues.
• Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.
• Escalates incidents / service requests as appropriate.
• A strong understanding of company-specific applications and technologies.
• Document issues and resolutions.
• Must be able to work flexible work hours including nights and weekends in urgent cases.
• Implement and convey company policies to users.
• Any other tasks assign by supervisor.


JOB REQUIREMENTs
Qualification

• BA/BS Degree or equivalent work experience
• 2+ years of experience in an technical support / IT help desk role
• Expertise in standard desktop hardware and software and the ability to resolve user issues.
• Desktop networking support skills are necessary.
• Familiarity and prior usage of Windows operating systems, Microsoft Office applications, networking, PC
hardware, wireless technology management, basic wiring, Active Directory, video conferencing, web-
based applications and remote support.
• Traveling between sites location within Phnom Penh is required.
• Ability to work in a high volume fast paced environment required.
• Strong Windows 7/10 support and troubleshooting skills required.
• Experience working in a Microsoft Active Directory environment required.
• Documentation skills required.
• Experience with Mac OS X, iOS and Android will be considered as an advantage.
• Strong communication skills in English (both written and spoken) will be considered a major advantage.

HOW TO APPLY
All interested applicants, please kindly send your latest resume & cover letter with photo to below address:
CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia
Email: c.vanny@cmedgp.com or jobs@cmedgp.com
CONTACT DETAILs
Contact
: Human Recourse Department
Phone
: 098 28 84 17
E-mail
: chhitvannara@gmail.com
Address
: CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia. Mobile Contact: 098 28 84 17 Email: c.vanny@cmedgp.com and chhitvannara@gmail.com
Urgent Jobs
Best Jobs
Company
CMED Group Co., Ltd
IT Technical Support Specialist ( 350$-500$)
JobID: 3606
Job Category
: InformationTechnology
Job Term
: Full-Time
Num of Hiring
: 01 Pax
Experience
: 2 Year up Years
Job Location
: Phnom Penh
Qualification
: Unlimited
Age
: Unlimited
Sex
: Unlimited
Marital Status
: Unlimited
Posted On
: 15 - February - 2019
Deadline
: 31 - July - 2019
Major/Skill
: N/A
Language
: English
JOB RESPONSIBLEs
Duties & Responsibilities:

• Response to user requests and provide resolution via phone, in person, or remotely.
• Act as first point of contact.
• Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.
• Activities require interaction with application software and operating systems to diagnose and resolve
problems.
• Resolve problems quickly when possible, following established procedures
• Solving printer and print queue administration issues.
• Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.
• Escalates incidents / service requests as appropriate.
• A strong understanding of company-specific applications and technologies.
• Document issues and resolutions.
• Must be able to work flexible work hours including nights and weekends in urgent cases.
• Implement and convey company policies to users.
• Any other tasks assign by supervisor.


JOB REQUIREMENTs
Qualification

• BA/BS Degree or equivalent work experience
• 2+ years of experience in an technical support / IT help desk role
• Expertise in standard desktop hardware and software and the ability to resolve user issues.
• Desktop networking support skills are necessary.
• Familiarity and prior usage of Windows operating systems, Microsoft Office applications, networking, PC
hardware, wireless technology management, basic wiring, Active Directory, video conferencing, web-
based applications and remote support.
• Traveling between sites location within Phnom Penh is required.
• Ability to work in a high volume fast paced environment required.
• Strong Windows 7/10 support and troubleshooting skills required.
• Experience working in a Microsoft Active Directory environment required.
• Documentation skills required.
• Experience with Mac OS X, iOS and Android will be considered as an advantage.
• Strong communication skills in English (both written and spoken) will be considered a major advantage.

HOW TO APPLY
All interested applicants, please kindly send your latest resume & cover letter with photo to below address:
CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia
Email: c.vanny@cmedgp.com or jobs@cmedgp.com
CONTACT DETAILs
Contact
: Human Recourse Department
Phone
: 098 28 84 17
E-mail
: chhitvannara@gmail.com
Address
: CMED Group Co., Ltd: #252-254, Street 63 Conner Street 400, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia. Mobile Contact: 098 28 84 17 Email: c.vanny@cmedgp.com and chhitvannara@gmail.com
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